Customer Reviews

Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

John Howard
Found the car I was looking for via the Internet - good informative website.
Travelled to view and agree a fair part exchange for my vehicle - overall a good experience with friendly staff on each visit.
Would recommend to friends and family.
Mark K
Great service yet again
No pressure great selection of cars. This is my second time buying from here.
Kelly S
Very impressed
Great service, easy and quick process of buying my car. Could look around the car at our leisure.
Simon T
Highly recommend
Very professional, especially the salesman, who was a pleasure to deal with, made every effort to ensure a smooth transaction for the purchase of my new vehicle. Highly recommend this great value for money garage
Janet Dainty
Just want to say what wonderful service we received at riverside servicing today. Very helpful staff and nothing was too much trouble. Thanks very much.
Gareth B
Excellent experience
Excellent dealership. Found the car I wanted online, spoke to them on the phone to arrange a good part ex price for my Astra and then travelled up on the Saturday (from Southampton) for a test drive. The car was immaculate, exactly as described and just what I was looking for. As it needed an MOT/service on the Monday I arranged for it to be delivered to my work. Car arrived yesterday (Wednesday),bang on time, took my old car away - very smooth transaction with excellent communication throughout. Wouldn't hesitate to use Riverside again. 10/10.
Emma Devereux
Brilliant service!
Absolutely brilliant! Great selection of cars all reasonably priced. I dealt with Charlie and by far compared to three other garages we had been to that day he was the most helpful. Really refreshing to find someone honest too! I will not hesitate to use them again!
David Pringle
Brilliant from start to finish
Lee and all the staff were very friendly and helpful, they couldn't have done more to make my whole car buying experience very pleasant and I'm delighted with my fabulous car. I would defo recommend them to anyone who is looking to buy a car from a garage.
MICHAEL MAXWELL
Brilliant. Best experience I've had when buying a car. Friendly staff (and dog), well presented stock and show room. If I am looking for a new car in the future I will definitely keep these guys in mind!
Bongani P
Will definitely recommend the dealer.
Lovely customer service and friendly people
Adam Phillips
Traveled 80miles to find the right car, couldn't find a fault with the car and 100% friendly staff. I would buy my next car from here as the staff are great and the selection of cars is amazing Cheers guys
Glenn Woodall
Recently purchased a replacement car went to riverside cars in burton on trent the whole experience was a joy no pressure was placed on me i was allowed to road test the vehicle with my wife, no salesman we could make up minds when the deal was done i got a fair price for my trade in and my new car required a few things done to it this was not a problem the car was fully prepared and valeted i would like to thank lee at riverside for a great experience and would fully recommend them 11 out of 10 they are not a francise dealer but there service is alot better than some i have had in the past
Mrs Valerie Stratton
I just wanted to thank you so much for your outstanding service. A week ago I came with my partner to view a car advertised on your web site. From the moment we arrived we were treated in a friendly a very professional manner. We were allowed a test drive and agreed a price on my part exchange. I agreed to buy the car subject to some work being done. A week later I returned and not only had the work been completed, but you had gone over and above what I had hoped. I am delighted with the car and cannot thank you enough for all your help . I would have no hesitation in returning to you in the future and am already recommending you to my family and business associates and hope this brings you more business in the future. It has been a privilege to deal with you and thank you again for your 5 star service
Victoria Shepherd
Car purchase A1 service
I found riverside cars staff to be extremely helpful and knowledgeable making my purchase stress free. Thanks for all your help Lee.
Charlotte Budd
Excellent service
We have viewed a number of cars at Riverside and the team are always friendly, knowledgeable and happy to help/advise.
Clive Samuels
Wide range of great condition cars. The customer service was brilliant they helped choose the right car for me for a great price , i travelled over 30miles and would recommend the same to someone coming from a greater distance. Overall 10/10.
Karl Hughes
I turned up and was immediately given assistance. I was allowed to look around the car without being rushed and without being "monitored" by the salespeople, and this dealer also offers an unaccompanied test drive. After I'd decided to go through with the purchase, everything was dealt with quickly and easily. The dealer offers a service, MOT, warranty and 1 year's AA membership too. All in all, a good Sunday morning!
Jamie Jones
All staff were very friendly and efficient, and straight to the point without being even slightly pushy or rude! Would recommend going there to anyone
Jim Sinclair
I have just bought a car from Riverside, after 2 days it went horribly wrong (clutch and gearbox) I called them on Sunday arranged for the car to be transported to them via RAC car dropped off early Sunday evening. I received a phone call asking if I could get there to pick up a courtesy car, which I did on the Monday got home received another phone call to tell about the clutch and gearbox and to say the gearbox will be with them in a couple of days and that they will phone me when the car is ready. Even though the car went wrong this company acted in a truly fantastic manner from purchase to repair. So refreshing in this day and age. My kindest regards and best wishes for success in the future. Jim Wilson